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Tel 01286 879044       info@snowdonia-adventures.co.uk

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Bridge on the Roman Road, Rhinogau.

Frequently Asked Questions

 

What If I Still Have Questions after reading below?
Call us at 01286 879044 or email us a question and we will be happy to provide you with any additional information you might need

 

 

 

 

 

 

Accommodation
Hostels
YHA and Independent Rooms have bunk beds, single beds and some single rooms are available. Rooms are usually separate for men and women where possible. Bed linen is provided, and showers and drying facilities are usually present. It is necessary to bring towels and soap. Where full board is included, meals are provided, although some help with the clearing up is expected and very much appreciated.
Self-catering, on the other hand, requires participants to provide and prepare their own food for meals. Most of the hostels used are managed by the Youth Hosteling Association. Any independent hostels used are ones in which we have total confidence, in the quality of beds, facilities and location.

Guest houses
which meet the Welsh Tourist Board "WTB" standards are selected. The price is based on sharing 2, or very rarely 3, person rooms. En suite facilities and single rooms are not always available but will be obtained where possible. Single rooms are difficult to come by and book so, if this is essential, please book early or phone to check availability. Single room supplements "SRS" are listed alongside the prices.


Hotels
selected for some clients and courses again meet WTB standards and the price is based on sharing a 2 person room. These would normally be en suite but there are a few exceptions. Those requiring single rooms should make this known and check the price list for the SRS. Bar facilities may normally be available but not in every case, please check with the hostel directly.


Holiday cottages including log cabins
generally self catering country cottages or cabins to a high standard, all you need to do is turn up and go shopping locally to stock up the cupboards, put the kettle on and wait for it to boil. Various standards of quality like everything the more you pay the better equiped it comes.


Insurance cover
We strongly recommend that you should have holiday cancellation and travel insurance. Snowdonia Adventures can provide this cover arranged as an option. The main benefit is the cancellation element but there is cover for theft, loss, repatriation, and other normal holiday cover.more details

 

Walking grading
In Snowdonia, the term “walking” means any travelling on foot which does not include running or roped climbing and doesn’t use hands for keeping one attached to the ground. Equivalent terms abroad are hiking, tramping, trekking, etc. Where the use of hands is required to maintain balance we use the term “scrambling” Scrambling grading..

 

Do You Need Any Experience?
No. Many of our guests are having their first adventure activity experience.Instructors are specialised in client care and will do their best to make your first adventure experience fun and exciting.

What Sort Of Physical Condition Must I Be In?
For most activities a normal level of general fitness is all that is needed.Some of the more demanding challenges will need higher levels of fitness and stamina and we are happy to provide suggested training regimes for thWhere extra fitness and stamina is needed for an activity or event it will state this on the relevant web page.

While 18 is now the minimum age for attending our courses, Private Guiding and the Rock Adventure Experience are available for younger people than 10 as a part of a family group.


Is Equipment Supplied?
Yes, all specialist safety equipment is included in the price.

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Where you decide to stay in the evening is up to you. Camping is available, as are hotels and bed & breakfasts. For camping information, directions, etc, click on Accommodation index page.

 

How Far In Advance Must I Make My booking?
We prefer that you book at least 14 days in advance. Please feel free to call us if you decide to join within the 14-day period, and we will do our best to accommodate you.

A completed booking form and payment either a deposit if booking well in advance or full payment if less than 14 days are required to hold a space. Please call or e-mail for more information. Upon receiving your payment and reservation form, we will e-mail you a confirmation letter confirming your course name, course date(s) and meeting location.


What Is Our Cancellation Policy?

5.1 Should the Client wish to cancel, cancellation charges will be imposed. These are calculated from the date written notification is received by SA at their Head Office and shall be calculated as a percentage of the total price and shall be based on the following.

Cancellation Charges
Number of days before arrival date that the written notification of cancellation is received:-
Amount payable

6 days and less: Total fee is due, no refund.
7 -14 days: 75% of the full cost will be due to SA
14-21 days: 50% of the full cost will be due to SA
There is a 20% handling fee of the full activity/course price if we receive notice of cancellation or reschedule/ transfer more than 21 days in advance of the scheduled activity/course date.
If you cancel or want to reschedule/ transfer 14 days or less in advance for any reason, there are no refunds. There are no exceptions. Participants who don't show up for adventure days or courses/activities forfeit the full cost.

Please read our full terms and conditions regarding cancellation.


What If The Weather Turns Bad?
We will determine on each morning of the day or course if it will be canceled due to inclement weather (extreme cold, rain, or snow). If it is canceled, you may transfer to another course date, or if this is inconvenient, we will refund any amounts paid toward the course cost. However, there are no refunds once the day has begun. We are aggresive guides and instructors and are determine to mak rthe most of prevailing conditions and will do everything we can to make each day happen.
So please arrive prepared for both warm and cold weather, you will be in the mountains.

See climate pages for more of a rough idea of the type of weather and conditions to expect here in Snowdonia.

 

Leadership and qualifications of guides and instructors
All our guides and instructors hold an appropriate recognised qualification to match the activities which they lead and they also hold a current first aid certificate.

Qualifications explained

 

BMG/ IFMG - British mountain guide. Part of the International Federation of Mountain Guides this is the only international award and holders of it are experts in all aspects of mountaineering,climbing in summer and winter as well as off piste ski-ing  pretty much Worldwide.

MIC - mountaineering instructor certificate. This award allows the holder to teach climbing and mountaineering anywhere in the UK and at any time of the year.

MIA - mountaineering instructor award, summer conditions. As above but winter mountaineering and ice climbing are out of the scope of this award.

ML Winter - Mountain Leader Winter. The holder of this award has been deemed a competent leader in the British mountains at any time of year in summer and winter conditions.


ML Summer - Mountain Leader Summer. As above but only in summer conditions.


WGL - walking group leader award. As above but only in non-mountainous terrain with easy and safe access to assistance.


SPA - single pitch award. This allows climbers to safely introduce others to the sport at safe, single pitch, non tidal, easily accessible venues

 

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